Abstract | ||
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Today, many individuals must interact with others who not only use different languages, but have fundamentally different belief structures and concepts of trust and collaboration. While proficiency in a language is important, it is only one aspect of effective communication. Knowledge about culturally influenced social norms, or etiquette, directly impacts interaction outcomes. Computer-based training systems are a promising and cost effective solution for providing simulated social interactions for a learner to both practice language use and observe cultural nuances in the dynamics of an interaction. A computerized actor which displays social characteristics consistent with its cultural background can provide low cost training and rehearsal opportunities. Such a system would allow humans to train with realistically-behaving simulations in high fidelity situational contexts, and interactions with virtual agents that reflect the types of people they will be required to work with. The authors have adapted a well grounded socio-linguistic model of human-human interaction, and applied it in a language and culture training application. Interactive Phrasebook leverages work in a scalable, customizable, and computationally tractable model of a universal code of conduct that defines how social dynamics such as power and social distance manifests into the expression and interpretation of interaction behaviors. |
Year | DOI | Venue |
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2010 | 10.1109/SocialCom.2010.182 | SocialCom/PASSAT |
Keywords | Field | DocType |
embedding human social dynamics,social characteristic,interactive phrasebook,human-human interaction,impacts interaction outcome,social dynamic,social distance manifest,social norm,language training,interaction behavior,computer-based training system,culture training application,simulated social interaction,computational modeling,computational model,cultural differences,etiquette,social intelligence,face,human interaction,computer model,cost effectiveness,linguistics,politeness,social interaction,social distance | Internet privacy,Computer science,Norm (social),Human–computer interaction,Artificial intelligence,Situational ethics,Natural language processing,Social dynamics,Etiquette,Politeness,Cultural diversity,Social distance,Social intelligence | Conference |
Citations | PageRank | References |
3 | 0.45 | 1 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
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Peggy Wu | 1 | 22 | 7.10 |
Christopher A. Miller | 2 | 334 | 46.70 |