Title
Evaluating Competing Agent Strategies for a Voice Email Agent
Abstract
This paper reports experimental results comparing a mixed-initiative to a system-initiative dialog strategy in the context of a personal voice email agent. To independently test the effects of dialog strategy and user expertise, users interact with either the system-initiative or the mixed-initiative agent to perform three successive tasks which are identical for both agents. We report performance comparisons across agent strategies as well as over tasks. This evaluation utilizes and tests the PARADISE evaluation framework, and discusses the performance function derivable from the experimental data.
Year
Venue
DocType
1997
EUROSPEECH
Journal
Volume
ISSN
Citations 
cmp-lg/9706019
Proceedings of the European Conference on Speech Communication and Technology, EUROSPEECH97
26
PageRank 
References 
Authors
3.73
5
5
Name
Order
Citations
PageRank
Marilyn A Walker13893418.91
Donald Hindle21096884.20
Jeanne Fromer38211.15
Giuseppe Di Fabbrizio433044.45
Craig Mestel5578.85