Name
Abstract | ||
|---|---|---|
Current research has gone beyond technical aspects to consider the social effects of E-mail on organisations. This paper follows the trend by considering organisational learning aspects. In particular, the paper explores the way in which organisation members learn to exploit E-mail for political manipulation. The paper is based on a case study which describes the introduction of E-mail to a university community. The case study demonstrates that despite heavy investment in the project, initial enthusiasm, and top management support, some employees chose to use E-mail to stage a rebellion against top management. This was eventually followed by management curtailing users' access to E-mail. The discussion focuses on how organisational learning concepts can explain the case events, concluding with theoretical and practical implications. |
Year | DOI | Venue |
|---|---|---|
1996 | 10.1016/S0378-7206(96)01070-1 | Information & Management |
Keywords | Field | DocType |
communities,politics,power,e-mail,diffusion,implementation,organisational learning | Enthusiasm,Sociology,Learning theory,Knowledge management,Top management,Exploit,Social effects,Politics,Marketing | Journal |
Volume | Issue | ISSN |
31 | 1 | Information & Management |
Citations | PageRank | References |
16 | 1.35 | 14 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Celia T. Romm | 1 | 148 | 18.21 |
| Nava Pliskin | 2 | 399 | 51.92 |
| William D. Rifkin | 3 | 16 | 1.35 |