Name
Abstract | ||
|---|---|---|
In order to predict interactions of users with spoken dialog systems and their ratings of the interaction, we propose to model basic needs of the user which impacting her emotional state. In defining the model we follow the PSI theory by Dörner [1] and identify Competence and Certainty as relevant needs in this context. By analysis of questionnaires we show that such needs impact the users overall opinion of the system. Furthermore, relations to interaction parameters are analyzed. |
Year | DOI | Venue |
|---|---|---|
2010 | 10.1007/978-3-642-16202-2_14 | IWSDS |
Keywords | Field | DocType |
psi theory,users overall opinion,needs impact,relevant need,dialog system,emotional state,user satisfaction,user model,basic need | Spoken dialog systems,World Wide Web,Certainty,Computer science,Psi-Theory,Dialog system,User modeling,Computer user satisfaction,Basic needs | Conference |
Volume | ISSN | ISBN |
6392 | 0302-9743 | 3-642-16201-5 |
Citations | PageRank | References |
2 | 0.39 | 8 |
Authors | ||
2 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Klaus-Peter Engelbrecht | 1 | 98 | 10.88 |
| Sebastian Möller | 2 | 877 | 141.17 |