Title
Privacy requirements engineering for trustworthy e-government services
Abstract
Several research studies have applied information systems acceptance theories in order to examine issues related to the acceptance of e-services by users. Their application in the e-government systems has revealed that trust is a prerequisite for their usage. Moreover, it has been proved that privacy concerns are a main antecedent of trust in e-government systems intention of use. Therefore, information systems that are not privacy aware are not trusted and thus not accepted by users. Currently there are many different attacks that can be realized by malicious users for compromising the confidentiality of private data and thus putting at stake the trustworthiness of the systems. The conventional way for preventing such attacks is mainly the employment of Privacy Enhancing Technologies (PETs). However, PETs are employed as ad hoc technical solutions that are independent from the organizational context in which the system will operate. We argue that we need privacy requirements engineering methods for capturing the context dependent privacy requirements and for selecting the appropriate technical, organizational and procedural countermeasures which will help building privacy aware systems that can offer electronic services which users can trust.
Year
DOI
Venue
2010
10.1007/978-3-642-13869-0_22
TRUST
Keywords
Field
DocType
context dependent privacy requirement,technical solution,information systems acceptance theory,trustworthy e-government service,information system,privacy concern,privacy aware system,e-government system,organizational context,privacy requirements engineering method,e-government systems intention,trust,requirement engineering,context dependent
Information system,Countermeasure,Internet privacy,Privacy by Design,Confidentiality,Computer security,Computer science,Requirements engineering,Privacy-enhancing technologies,Information privacy,Privacy software
Conference
Volume
ISSN
ISBN
6101
0302-9743
3-642-13868-3
Citations 
PageRank 
References 
2
0.38
18
Authors
4
Name
Order
Citations
PageRank
Nikos Vrakas1444.10
Christos Kalloniatis231232.39
Aggeliki Tsohou38914.70
Costas Lambrinoudakis439346.57