Title
Managing e-Government system implementation: a resource enactment perspective.
Abstract
The research presents a theoretical and empirical analysis of an e-Government system implementation. The resource-based view and the enactment concept were leveraged as a theoretical sense-making lens to study the system through its planning, development and operation phases. Consequently, a process model of resource enactment was developed to theorize how organizational resources were mobilized for successful implementation. It was found that the environmental climate at each phase gave rise to a particular focal capability. This was developed through the symbiotic enactment of a focal resource in conjunction with other complementary resources. Specifically, knowledge, social and leadership resources were found to be pertinently enacted in developing the focal capabilities. When observed across the phases, such symbiotic enactment of complementary resources followed a co-evolutionary path. The empirical research was conducted through a qualitative case analysis. This research would therefore be of interest to both academics and practitioners as it contributes to cumulative theoretical development and provides practical grounded insights to inform and advance e-Government system implementation.
Year
DOI
Venue
2011
10.1057/ejis.2011.19
EJIS
Keywords
Field
DocType
e-government, resource-based view, enactment, resource enactment, process model, case study
Information system,Management information systems,Information management,Resource-based view,Soft systems methodology,Computer science,Knowledge management,Implementation,Strategic information system,Management science,Empirical research
Journal
Volume
Issue
ISSN
20
5
1476-9344
Citations 
PageRank 
References 
12
0.63
25
Authors
4
Name
Order
Citations
PageRank
Calvin Meng Lai Chan11307.69
Ray Hackney242136.94
S-L Pan31625111.06
Tzu-Chuan Chou418018.34