Abstract | ||
---|---|---|
This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited. |
Year | DOI | Venue |
---|---|---|
1983 | 10.1145/358413.358430 | Commun. ACM |
Keywords | Field | DocType |
management audit,information satisfaction,additional support,overall assessment,standard short form,production manager,survey time,user information satisfaction,evaluation,working paper,production management | Programming language,Computer science,Operations research,Human–computer interaction,Computer user satisfaction,User information satisfaction | Journal |
Volume | Issue | ISSN |
26 | 10 | 0001-0782 |
Citations | PageRank | References |
666 | 317.43 | 3 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Blake Ives | 1 | 3932 | 1214.96 |
Margrethe H. Olson | 2 | 1475 | 882.87 |
Jack J. Baroudi | 3 | 2279 | 617.28 |
alargrethe h olson | 4 | 666 | 317.43 |