Title
The measurement of user information satisfaction
Abstract
This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited.
Year
DOI
Venue
1983
10.1145/358413.358430
Commun. ACM
Keywords
Field
DocType
management audit,information satisfaction,additional support,overall assessment,standard short form,production manager,survey time,user information satisfaction,evaluation,working paper,production management
Programming language,Computer science,Operations research,Human–computer interaction,Computer user satisfaction,User information satisfaction
Journal
Volume
Issue
ISSN
26
10
0001-0782
Citations 
PageRank 
References 
666
317.43
3
Authors
4
Search Limit
100666
Name
Order
Citations
PageRank
Blake Ives139321214.96
Margrethe H. Olson21475882.87
Jack J. Baroudi32279617.28
alargrethe h olson4666317.43