Paper Info
Title
Tenwen: The Reengineering of a Computing Environment
Abstract
In the summer of 1992, the computing environment at the College of Computer Science of Northeastern University was completely dysfunctional. Among other things, the network was down over 25 percent of the time, the computers and software were badly misconfigured, the users were confused, and it was nearly impossible to administer. It was on the verge of collapse. Now, two years later, the situation is entirely reversed. The network is up well over 99 percent of the time, the computers and software are easily managed, and the users are (for the most part) satisfied. Many people have stated that it is the nicest and most functional computing environment they've ever used. This paper is an overview of the key changes that we made and the methodology that we used in bringing about this transformation. I examine the lessons we learned as well as the mistakes we made, and offer advice to others starting with a similar predicament.
Year
Venue
Keywords
1994
LISA
similar predicament,functional computing environment,computer science,northeastern university,computing environment,offer advice,key change
Field
DocType
Citations 
Computer science,Engineering management,Dysfunctional family,Software,Business process reengineering,Art history,Operations management
Conference
3
PageRank 
References 
Authors
0.78
1
1
Name
Order
Citations
PageRank
Remy Evard13426.40