Name
Abstract | ||
|---|---|---|
This paper advances a framework for analysing and managing community trust relations. The framework is based upon in analysis of the evidence for different forms of trust in community relations and of the experiential dimensions of community relations that promote trust levels. It features a community trust cycle, a trust compact and an experience management matrix which collectively support managers in addressing the relational dynamics of community trust relations. We show that this framework can be used to analyse relations that are mediated by ICT and that the framework supports the identification of opportunities to better promote ICT-mediated trust development and promulgation. |
Year | DOI | Venue |
|---|---|---|
2004 | 10.1007/978-3-540-24747-0_21 | Lecture Notes in Computer Science |
Field | DocType | Volume |
Experiential learning,Promulgation,Social capital,Experience management,Trust relationship,Computer science,Knowledge management,Information and Communications Technology,The Internet | Conference | 2995 |
ISSN | Citations | PageRank |
0302-9743 | 3 | 0.83 |
References | Authors | |
3 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Michael Grimsley | 1 | 9 | 1.89 |
| Anthony Meehan | 2 | 110 | 10.43 |
| Anna Tan | 3 | 4 | 1.21 |