Abstract | ||
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The operation of a human organization requires dozens of ev- eryday tasks to ensure coherence in organizational activities, to monitor the status of such activities, to gather information relevant to the organization, to keep everyone in the organiza- tion informed, etc. Teams of software agents can aid humans in accomplishing these tasks, facilitating the organization's coherent functioning and rapid response to crises, while re- ducing the burden on humans. Based on this vision, this paper reports on Electric Elves, a system that has been operational, 24/7, at our research institute since June 1, 2000. Tied to individual user workstations, fax machines, voice, mobile devices such as cell phones and palm pilots, Electric Elves has assisted us in routine tasks, such as rescheduling meetings, selecting presenters for research meetings, track- ing people's locations, organizing lunch meetings, etc. We discuss the underlying AI technologies that led to the success of Electric Elves, including technologies devoted to agent- human interactions, agent coordination, accessing multiple heterogeneous information sources, dynamic assignment of organizational tasks, and deriving information about organi- zation members. We also report the results of deploying Elec- tric Elves in our own research organization. |
Year | Venue | Keywords |
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2001 | IAAI | agent technology,electric elves,support human organizations,mobile device,software agent,human interaction |
Field | DocType | ISBN |
Everyday tasks,Palm pilots,Computer science,Knowledge management,Workstation,Software agent,Mobile device,Human –computer interaction,Artificial intelligence,Machine learning | Conference | 1-57735-134-7 |
Citations | PageRank | References |
70 | 6.19 | 27 |
Authors | ||
8 |
Name | Order | Citations | PageRank |
---|---|---|---|
Hans Chalupsky | 1 | 358 | 44.48 |
Yolanda Gil | 2 | 4491 | 413.53 |
Craig A. Knoblock | 3 | 5229 | 680.57 |
Kristina Lerman | 4 | 2840 | 217.86 |
Jean Oh | 5 | 310 | 37.00 |
David V. Pynadath | 6 | 1556 | 130.56 |
Thomas A. Russ | 7 | 192 | 26.11 |
Milind Tambe | 8 | 6008 | 522.25 |