Title
A quantitative methodology for acquiring engineering characteristics in PPHOQ
Abstract
Quality function deployment (QFD) is a planning and problem-solving methodology that is widely used for translating customer requirements (CRs) into engineering characteristics (ECs) of a product. Acquiring ECs in product planning house of quality (PPHOQ) is a crucial step of QFD methodology. In previous studies, methods for acquiring ECs are qualitative and subjective. In this paper, a novel quantitative methodology for acquiring ECs in PPHOQ is presented. In the proposed methodology, a hierarchical framework for generating the refined set of EC candidates from the EC candidates obtained by brainstorming is established. A concept of a general relationship between a CR and an EC is introduced, and then a novel approach for identifying the general relationship measures with the help of intelligent characteristics of rough set is proposed. Another concept of the intension threshold of the general relationship corresponding to a CR is introduced, and then a set-operation-based method of acquiring ECs used in PPHOQ is presented. An example of a two-cylinder washing machine is used to demonstrate the proposed methodology.
Year
DOI
Venue
2010
10.1016/j.eswa.2009.05.006
Expert Syst. Appl.
Keywords
Field
DocType
engineering characteristics,general relationship,general relationship measure,novel approach,novel quantitative methodology,proposed methodology,acquiring ecs,product planning house,quality function deployment (qfd),house of quality,rough set,engineering characteristic,ec candidate,problem-solving methodology,qfd methodology,quality function deployment
Customer requirements,Data mining,Brainstorming,Industrial engineering,House of Quality,Quality function deployment,Computer science,Intension,Rough set,Product planning
Journal
Volume
Issue
ISSN
37
1
Expert Systems With Applications
Citations 
PageRank 
References 
8
0.49
15
Authors
5
Name
Order
Citations
PageRank
Yanlai Li1959.06
Jiafu Tang254149.29
Xing-Gang Luo313814.85
Jianming Yao4142.07
Jie Xu5411.72