Abstract | ||
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Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel method for integrating HF/E principles into business processes through the application of HF/E ontologies. |
Year | DOI | Venue |
---|---|---|
2011 | 10.4018/jabim.2011040101 | INTERNATIONAL JOURNAL OF ASIAN BUSINESS AND INFORMATION MANAGEMENT |
Keywords | Field | DocType |
Business Processes, Human Factors, Human-Systems Integration, Knowledge Management, Ontology | Artifact-centric business process model,New business development,Business process management,Economics,Business process,Business relationship management,Business process modeling,Business analysis,Business activity monitoring,Process management | Journal |
Volume | Issue | ISSN |
2 | 2 | 1947-9638 |
Citations | PageRank | References |
1 | 0.36 | 7 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Monica Philippart | 1 | 1 | 0.36 |
Waldemar Karwowski | 2 | 120 | 31.49 |