Paper Info
Title
Providing Customized Process and Situation Awareness in the Collaboration Management Infrastructure
Abstract
Collaboration management involves capturing the collaboration process, coordinating the activities of the participating applications and humans, and/or providing awareness, i.e., information that is highly relevant to a specific role and situation of a process participant. In this paper we propose an awareness provisioning solution that allows customization of the awareness delivered to each process participant. Unlike existing collaboration management technologies (such as workflow and groupware) that provide only a few built-in awareness choices, the proposed awareness solution allows the specification of what information is to be given to what users and at what time. To support this advanced level of awareness, we require the definition of awareness roles and the specification of corresponding awareness descriptions. Awareness roles can be dynamically created and associated with any process scope. Awareness descriptions define what information is to be given to users in an awareness role. Since awareness roles are created or become visible when they are needed, the existence of an awareness role also determines the appropriate time interval during which the information specified in the awareness description can be delivered. This customized awareness provisioning approach minimizes information overloading and allows the combination of process-relevant information with external information as needed by the process participants. The proposed awareness provisioning solution is employed by the Collaboration Management Infrastructure (CMI), a federated system for collaboration process management. Throughout the paper we use examples from the crisis management domain.
Year
DOI
Venue
1999
10.1109/COOPIS.1999.792160
Edinburgh
Keywords
Field
DocType
external information,process participant,approach minimizes information overloading,awareness role,proposed awareness solution,corresponding awareness description,situation awareness,customized process,customized awareness,collaboration management infrastructure,proposed awareness,awareness description,built-in awareness choice,event processing,collaboration,groupware,samarium,awareness,workflow,collaborative software,process management,federated system,microelectronics,technology management,distributed databases,user interfaces
Computer science,Collaborative software,Situation awareness,Knowledge management,Provisioning,Crisis management,Spatial contextual awareness,Workflow,Technology management,Personalization
Conference
ISBN
Citations 
PageRank 
0-7695-0384-5
34
6.63
References 
Authors
6
5
Name
Order
Citations
PageRank
Donald Baker138077.88
Dimitrios Georgakopoulos22554580.54
Hans Schuster321551.80
anthony r cassandra421227.05
Andrzej Cichocki55228508.42