Title
Data warehouse governance: best practices at blue cross and blue shield of North Carolina
Abstract
Effective governance is a key to data warehousing success. An example of a company that has excelled in data warehouse governance is Blue Cross and Blue Shield of North Carolina (BCBSNC). The data warehouse has resulted in many organizational benefits, including providing "a single version of the truth," better data analysis and time savings for users, reductions in head count, facilitation of the development of new applications, better data, and support for customer-focused business strategies. The structures and processes used by BCBSNC for data warehouse governance represent best practices for other companies to follow. For researchers, the experiences at BCBSNC support and add to the body of knowledge about IT governance, in general, and data warehousing governance, in particular.
Year
DOI
Venue
2004
10.1016/j.dss.2003.06.001
Decision Support Systems
Keywords
Field
DocType
bcbsnc support,staffing,training,blue shield,best practice,better data analysis,data warehousing success,data warehousing,better data,blue cross,data warehouse,effective governance,blue cross and blue shield of north carolina,data warehouse governance,north carolina,decision support,governance,benefits,data warehousing governance,it governance,business strategy,data analysis,body of knowledge
Data warehouse,Body of knowledge,Corporate governance,Best practice,Benefice,Computer science,Single version of the truth,Decision support system,Knowledge management,Blue shield
Journal
Volume
Issue
ISSN
38
3
Decision Support Systems
Citations 
PageRank 
References 
68
3.33
15
Authors
3
Name
Order
Citations
PageRank
Hugh J. Watson138422.01
Celia Fuller2683.33
Thilini Ariyachandra323817.30