Title
Strategic/tactical information management of flight operations in abnormal conditions through Network Control Centre
Abstract
The internal/external environments, in which flight operations are running, are very important to signify the operation management strategy. Different types of flight operations in abnormal conditions are explained and the responsibilities of Network Control Centre (NCC) are identified for each condition. The paper explores the development of NCC information system in Emirates Airlines. It then conducts an environmental analysis and identifies the factors affecting flight operations. In particular, a political economical social technological (PEST) analysis is used to indicate the critical factors to the strategic flight operations management for the current and future macro-environmental circumstances. An information management strategy and a tactical approach are proposed to manage the interruptions caused by abnormal conditions within the current infrastructure of the company.
Year
DOI
Venue
2007
10.1016/j.ijinfomgt.2006.12.004
Int J. Information Management
Keywords
Field
DocType
political economics,operations management,environmental analysis,information system,information management
Information system,Critical factors,Information management,Knowledge management,Engineering,Network control,Flight operations,Operations management,Process management
Journal
Volume
Issue
ISSN
27
2
0268-4012
Citations 
PageRank 
References 
3
0.78
0
Authors
2
Name
Order
Citations
PageRank
M. Reza Abdi1122.89
Sanjay Sharma230.78