Paper Info
Title
Some success factors for the communal management of knowledge.
Abstract
This paper explores the contribution of communal structures such as Communities of Practice (CoPs) on intraorganizational Knowledge Management (KM). First, we look at intraorganizational knowledge management and explore the role that information systems can play. We introduce the idea of ''Systemes d'Aide a la Gestion des Connaissances'' SAGC (Systems to aid the Management of Knowledge) and then establish our theoretical foundations concerning communal KM, especially as it relates to the structural and functional characteristics of CoPs. The results of an exploratory qualitative survey involving Chief Knowledge Officers (CKOs) of large French businesses are presented which examine the contribution that communal structures such as CoPs can make to intraorganizational KM. The results highlight some of 'success factors' for the communal management of knowledge. Two types of factors in particular appear to encourage the sharing of knowledge: those related to (1) the characteristics of a CoP and (2) the organizational context. The work indicates that, perhaps contrary to what might be expected, many of the key success factors are the same 'management' issues that can be found in almost any IS projects while some of the issues that the literature indicates are important, appear to be less so in practice.
Year
DOI
Venue
2008
10.1016/j.ijinfomgt.2008.08.007
Int J. Information Management
Keywords
Field
DocType
communal management,information system,communal structure,communal km,is implementation,success factor,chief knowledge officers,knowledge management,communities of practice,intraorganizational knowledge management,key success factor,success factors,exploratory qualitative survey,functional characteristic,community structure
Information system,Critical success factor,Organizational context,Success factors,Knowledge management,Engineering
Journal
Volume
Issue
ISSN
28
6
International Journal of Information Management
Citations 
PageRank 
References 
12
0.60
9
Authors
2
Name
Order
Citations
PageRank
Chris Kimble111411.09
Isabelle Bourdon2173.05