Paper Info
Title
Measuring the Effectiveness of the Defect-Fixing Process in Open Source Software Projects
Abstract
The defect-fixing process is a key process in which an open source software (OSS) project team responds to customer needs in terms of detecting and resolving software defects, hence the dimension of defect-fixing effectiveness corresponds nicely to adopters' concerns regarding OSS products. Although researchers have been studying the defect fixing process in OSS projects for almost a decade, the literature still lacks rigorous ways to measure the effectiveness of this process. Thus, this paper aims to create a valid and reliable instrument to measure the defect-fixing effectiveness construct in an open source environment through the scale development methodology proposed by Churchill [4]. This paper examines the validity and reliability of an initial list of indicators through two rounds of data collection and analysis. Finally four indicators are suggested to measure defect-fixing effectiveness. The implication for practitioners is explained through a hypothetical example followed by implications for the research community.
Year
DOI
Venue
2011
10.1109/HICSS.2011.305
HICSS
Keywords
Field
DocType
data collection,open source software,customer need,oss product,defect-fixing process,key process,open source environment,defect-fixing effectiveness,oss project,open source software projects,software defect,inspection,public domain software,software measurement,reliability,programming,fixed effects,information systems management,software reliability
Management information systems,Data collection,Validity,Software engineering,Computer science,Knowledge management,Project team,Software,Software quality,Open source software,Software measurement,Process management
Conference
Citations 
PageRank 
References 
14
0.53
19
Authors
2
Name
Order
Citations
PageRank
Amir Hossein Ghapanchi115717.27
Aybuke Aurum218312.98