Paper Info
Title
Adaptive User Modelling in an Intelligent Telephone Assistant
Abstract
With the burgeoning complexity and capabilities of modern information appliances and services, user modelling is becoming an increasingly important research area. Simple user profiles already personalise many software products and consumer goods such as digital TV recorders and mobile phones. A user model should be easy to initialise, and it must adapt in the light of interaction with the user. In many cases, a large amount of training data is needed to generate a user model, and adaptation is equivalent to retraining the system. This paper briefly outlines the user modelling problem and work done at BTexact on an Intelligent Personal Assistant (IPA) which incorporates a user profile. We go on to describe FILUM, a more flexible method of user modelling, and show its application to the Telephone Assistant component of the IPA, with tests to illustrate its usefulness.
Year
DOI
Venue
2002
10.1007/3-540-46019-5_8
Software
Keywords
Field
DocType
adaptive user modelling,consumer goods,telephone assistant component,intelligent personal assistant,user profile,user modelling,digital tv recorder,simple user profile,flexible method,intelligent telephone assistant,important research area,user model,information appliance,digital tv
User profile,Computer science,Digital television,User modeling,Computer user satisfaction,User interface design,User interface,Multimedia,User requirements document,User journey
Conference
Volume
ISSN
ISBN
2311
0302-9743
3-540-43481-X
Citations 
PageRank 
References 
0
0.34
11
Authors
2
Name
Order
Citations
PageRank
Trevor P. Martin113426.98
Benham Azvine200.68