Paper Info
Title
Experience Repositories and the Postmortem
Abstract
This paper reports on experiences with the combination of an electronic process guide/experience repository (EPG/ER) and project post mortems. The two most important results are 1) the use of an EPG/ER to make the collected experiences more accessible, and 2) analysis of usage patterns of the EPG/ER to determine what kinds of information it is important to collect during a post mortem. This report discusses relationships between Post Mortem Analysis (PMA) as an experience collection tool and an Electronic Process Guide/Experience Repository (EPG/ER) as an experience dissemination tool; firstly the use of the PMA to populate the EPG/ER with experiences, and secondly the analysis of usage data from the EPG/ER to drive collection of experiences during a PMA. It is hoped that the feedback will result in more relevant and reusable experiences being collected from PMAs. Our data comes from a case study of the implementation of an EPG/ER and PMAs in a small Australian software company. 2. Experience with the EPG/ER The EPG/ER implemented at our company is a web-based tool that serves both as an Electronic Process Guide and an Experience Repository (SCO02). The purpose of the electronic process guide is to provide developers and managers with easy to access, up-to-date information and tools for the development process. The guide contains both graphical and textual descriptions of the process as well as navigation tools (a navigation tree and hyperlinks) to help users navigate in the process. The process contained in the guide was defined with the company by a combination of reverse engineering of their timesheet recordings and workshops with senior developers. At the top level it contains the management processes "Project Setup" and "Project
Year
Venue
Keywords
2003
Wissensmanagement
post mortem analysis,experience repository.,electronic process guide,reverse engineering,development process
Field
DocType
Citations 
Computer science,Medical emergency
Conference
3
PageRank 
References 
Authors
0.40
2
2
Name
Order
Citations
PageRank
Louise Scott1424.78
Tor Stålhane226629.36