Paper Info
Title
Exploring reflection in online communities
Abstract
Commons-based Peer Production is the process by which internet communities create media and software artefacts. Learning is integral to the success of these communities as it encourages contribution on an individual level, helps to build and sustain commitment on a group level and provides a means for adaption at an organisational level. While some communities have established ways to support organisational learning -- through a forum or thread reserved for community discussion -- few have investigated how more in-depth visual and analytic interfaces could help formalise this process. In this paper, we explore how social network visualisation can be used to encourage reflection and thus support organisational learning in online communities. We make the following contributions: First, we describe Commons-Based Peer Production, in terms of a socio-technical learning system that includes individual, group and organisational learning. Second, we present a novel visualisation environment that embeds social network visualisation in an asynchronous collaborative architecture. Third, we present results from an evaluation and discuss the potential for visualisation to support the process of organisational reflection in online communities.
Year
DOI
Venue
2012
10.1145/2330601.2330630
LAK
Keywords
Field
DocType
organisational reflection,commons-based peer production,novel visualisation environment,social network visualisation,peer production,exploring reflection,organisational level,online community,organisational learning,group level,individual level,social network,collaboration,analytics,visualisation
Asynchronous communication,Architecture,Commons-based peer production,Social network,Computer science,Peer production,Knowledge management,Social learning,Analytics,The Internet
Conference
Citations 
PageRank 
References 
3
0.42
17
Authors
3
Name
Order
Citations
PageRank
John Mcauley162.17
Alexander O'connor218414.32
Dave Lewis3172.99