Title
Hesitation in intercultural communication: some observations and analyses on interpreting shoulder shrugging
Abstract
This paper concerns the different ways in which hesitation, and hesitation related phenomena like uncertainty, doubt and other phenomena where lack of knowledge is involved are expressed in different cultures. The paper focuses especially on shoulder shrugging as a signal of hesitation or uncertainty, and starts from the observation that shoulder shrugging has different interpretations depending on the interlocutor's cultural background. It is not commonly used in Eastern cultures while in Western cultures it is a sign of uncertainty and ignorance. The paper reports a small study on the differences in interpretation of a particular video tape gesture, and draws some preliminary conclusions of how this affects intercultural communication between human interlocutors and between humans and conversational agents.
Year
DOI
Venue
2010
10.1007/978-3-642-17184-0_5
Culture and Computing
Keywords
Field
DocType
different way,different culture,paper concern,conversational agent,intercultural communication,shoulder shrugging,cultural background,western culture,eastern culture,human interlocutor,different interpretation,social sciences,communication studies,communication,humanities
Intercultural communication,Ignorance,Sociology,Shoulder shrugging,Gesture,Communication studies,Linguistics
Conference
Volume
ISSN
ISBN
6259
0302-9743
3-642-17183-4
Citations 
PageRank 
References 
3
0.41
2
Authors
2
Name
Order
Citations
PageRank
Kristiina Jokinen127740.85
Jens Allwood228426.37