Paper Info
Title
A knowledge-based framework for complex, proactive and service-oriented e-negotiation systems
Abstract
Advances in information technology and knowledge management change the way that e-negotiations, which constitute an important aspect of worldwide e-trading, can be structured and represented. In this paper, a novel approach that focuses on knowledge modeling, formalization, representation and management in the domain of e-negotiation is described. The proposed approach exploits Ontologies, Service Oriented Architectures, Semantic Web Services, software agent platforms, and Knowledge-Bases to construct a framework that favors dynamically adapted negotiation protocols, negotiation process visualization and management, modeling and preference elicitation of the negotiated object and automatic deployment of negotiation interfaces. Negotiation process, protocol and strategy are examined, and a hybrid approach that integrates rules and workflow diagrams to describe and represent them is introduced.
Year
DOI
Venue
2009
10.1007/s10660-009-9040-6
Electronic Commerce Research
Keywords
Field
DocType
knowledge-based framework,novel approach,negotiation support systems · negotiations domain modeling · negotiation protocol · negotiation process,semantic web services,hybrid approach,knowledge management,negotiation process,negotiation process visualization,negotiation interface,service-oriented e-negotiation system,negotiation protocol,knowledge modeling,domain model,knowledge base,information technology,software agent,service oriented architecture
Ontology (information science),Preference elicitation,Software engineering,Computer science,Visualization,Knowledge management,Software agent,Workflow,Marketing,Service-oriented architecture,Knowledge modeling,Negotiation
Journal
Volume
Issue
ISSN
9
4
1572-9362
Citations 
PageRank 
References 
12
0.55
27
Authors
2
Name
Order
Citations
PageRank
Giannis Koumoutsos1232.60
Kleanthis Thramboulidis229338.13