Title
User Participation in Consulting Projects: Client and Provider Role Variations
Abstract
Abstract This study presents a variation scheme of participation roles in consulting projects. Typical consulting assignments in the area known as IS planning involve strategic planning and information systems management, enterprise architecture, information management or information technology governance. Participation is a crucial issue in consulting on these ,issues. In the literature on participation, different roles and tasks have been found,but it is not always specified, on what types of projects or systems the results are based. The literature on consulting suggests some models for work division. In a two-phase qualitative study, we first collect possible tasks in ICT consulting projects, and then, based on further explorations, create a model for role variations in consulting. We compare roles suggested in the literature on participation and on consulting to our findings. The suggested variation model gives a common framework of reference for negotiations between the provider and the client, and helps to anticipate the needed competences and resources from both parties, and discern between their responsibilities. Keywords: User participation, consulting, roles, provider roles, ICT consulting, IS planning 1,INTRODUCTION This study deals with the user and provider role variations in projects conducted ,in the Information
Year
Venue
Keywords
2005
ECIS
information management,strategic planning,qualitative study,roles,information systems management,enterprise architecture,information technology
Field
DocType
Citations 
Management information systems,Information management,Competence (human resources),Enterprise architecture,Information technology,Computer science,Knowledge management,Information and Communications Technology,Strategic planning,Information technology consulting,Marketing
Conference
2
PageRank 
References 
Authors
0.37
15
2
Name
Order
Citations
PageRank
Ari P. Hirvonen1292.37
Mirja Pulkkinen21038.07