Title
Information systems services outsourcing reality in large Portuguese organisations
Abstract
Outsourcing has become a major component of information technology strategy in many companies around the world. From the early 1990s to the present, the reality of sourcing has varied significantly, an example being the services that companies typically choose to transfer to external providers, which are now different from those of one or two decades ago. This paper discusses the results of a survey conducted to determine the current outsourcing status of information systems services in large Portuguese organisations, by identifying the services that companies keep inside their boundaries and services that companies outsource to vendors. It also presents a comparison of the results from this study with results from studies developed in other countries. These findings should be useful both for researchers, who can use it to study the outsourcing and information systems function evolution, and for practitioners, mainly vendors, who may use it to build up its offer in agreement with the buyers' needs and wishes.
Year
DOI
Venue
2009
10.1504/IJBIS.2009.021606
IJBIS
Keywords
Field
DocType
current outsourcing status,information systems service,information technology strategy,information system,major component,external provider,large portuguese organisation,systems management,outsourcing,information management,information technology,information systems
Information system,Information management,Information technology,Computer science,Portuguese,Knowledge management,Outsourcing,Technology strategy,Systems management,Marketing,Knowledge process outsourcing
Journal
Volume
Issue
Citations 
4
1
5
PageRank 
References 
Authors
0.74
14
5
Name
Order
Citations
PageRank
Joao Varajao1122.99
António Trigo27710.58
Nelson Figueiredo350.74
João Barroso418339.57
José Bulas-Cruz58110.99