Abstract | ||
---|---|---|
While spatial boundaries include the geographic differences among team members (different cities), temporal boundaries include
the workday differences among team members (different time zones). In global teams members have to deal with both spatial
and temporal boundaries since their co-workers are often located in cities within and across time zones. For global team members
with high spatial boundaries and low temporal boundaries (those in different cities in the same time zone), synchronous communication
technologies such as the telephone and instant messenger provide a means for real-time interaction. However, for global team
members with high spatial boundaries and high temporal boundaries (those in different cities in different time zones), asynchronous
communication technologies, such as e-mail and web software, provide a way to interact intermittently. Using social network
data from 625 team members (representing 5986 pairs) across 137 global teams in a multi-national semiconductor firm, we explore
the impact of spatial and temporal boundaries on coordination delay. We also illustrate how member awareness can reduce coordination
delay, thus increasing the likelihood of better global team performance.
|
Year | DOI | Venue |
---|---|---|
2007 | 10.1007/978-0-387-73025-7_8 | Virtuality and Virtualization |
Keywords | Field | DocType |
real time,asynchronous communication,social network,synchronous communication | Data science,Asynchronous communication,Social network,Computer science,Time zone,Software,Instant messenger,Informal communication,Distributed computing | Conference |
Citations | PageRank | References |
2 | 0.47 | 14 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Jonathon N. Cummings | 1 | 966 | 69.06 |
j alberto espinosa | 2 | 894 | 39.93 |
Cynthia Pickering | 3 | 128 | 11.26 |