Paper Info
Title
Effects of performance feedback on users' evaluations of an interactive IR system
Abstract
In this study, we seek to understand how providing feedback to users about their performances with an interactive information retrieval (IIR) system impacts their evaluations of that system. Sixty subjects completed three recall-based searching tasks with an experimental IIR system and were asked to evaluate the system after each task and after finishing all three tasks. Before completing the final evaluation, three-fourths of the subjects were provided with feedback about their performances. Subjects were assigned randomly to one of four feedback conditions: a baseline condition where no feedback was provided; an actual feedback condition where subjects were provided with their real performances; and two conditions where subjects were deceived and told that they performed very well or very poorly. Results show that the type of feedback provided significantly affected subjects' system evaluations; most importantly there was a significant difference in subjects' satisfaction ratings before and after feedback was provided in the actual feedback condition.
Year
DOI
Venue
2008
10.1145/1414694.1414712
IIiX
Keywords
Field
DocType
significant difference,final evaluation,baseline condition,actual feedback condition,feedback condition,interactive information retrieval,system evaluation,real performance,satisfaction rating,performance feedback,interactive ir system,experimental iir system,relevance,communication,meaning
Music information retrieval,Information retrieval,Computer science,Recall,Performance feedback
Conference
Citations 
PageRank 
References 
5
0.47
15
Authors
13
Name
Order
Citations
PageRank
Diane Kelly11711104.63
Chirag Shah2106585.87
Cassidy R. Sugimoto397660.53
Earl W. Bailey4853.58
Rachael A. Clemens550.47
Ann Irvine621915.23
Nicholas A. Johnson750.47
Weimao Ke829623.27
Sanghee Oh938223.28
Anezka Poljakova1050.47
Marcos A. Rodriguez1150.47
Megan G. van Noord1250.47
Yan Zhang1326515.44