Title
Interacting agents through a web-based health serviceflow management system.
Abstract
The management of chronic and out-patients is a complex process which requires the cooperation of different agents belonging to several organizational units. Patients have to move to different locations to access the necessary services and to communicate their health status data. From their point of view there should be only one organization (Virtual Health-Care Organization) which provides both virtual and face-to-face encounters. In this paper we propose the Serviceflow Management System as a solution to handle these information and the communication requirements. The system consists of: (a) the model of the care process represented as a Serviceflow and developed using the Workflow Management System YAWL; (b) an organizational ontology representing the VHCO; and (c) agreements and commitments between the parties defined in a contract (represented as an XML document). On the basis of a general architecture we present an implementation in the area of Diabetes management.
Year
DOI
Venue
2007
10.1016/j.jbi.2006.12.002
Journal of Biomedical Informatics
Keywords
Field
DocType
Health care,Knowledge management,Business process,Workflow,Chronic diseases
Data mining,Management information systems,Organizational unit,XML,Business process,Computer science,Knowledge management,Web application,Management system,Workflow management system,Workflow
Journal
Volume
Issue
ISSN
40
5
1532-0464
Citations 
PageRank 
References 
15
1.07
22
Authors
5
Name
Order
Citations
PageRank
Giorgio Leonardi117920.36
S Panzarasa223223.23
S Quaglini348871.94
M Stefanelli4761114.93
Wil Van Der Aalst5208941418.27