Name
Title | ||
|---|---|---|
Implementing packaged enterprise software in multi-site firms: intensification of organizing and learning |
Abstract | ||
|---|---|---|
Packaged enterprise software, in contrast with custom-built software, is a ready-made mass product aimed at generic customer groups in a variety of industries and geographical areas. The implementation of packaged software usually leads to a phase of appropriation and customization. As the associated processes remain ill understood, particularly for multi-site implementations, the objective of this paper is to understand the impact of packaged software in a multi-site organization. Adopting a case study method, this paper reports on a multi-site project that was analyzed at the group, site, and corporate level. Our findings suggest that as organizational units face the unsettling experience of having to implement a single source code across globally distributed sites, packaged software intensifies organizing and learning processes across these levels. The paper identifies specific processes for these levels and concludes with implications for research and practice. Our research extends IS research on packaged software implementation with an emphasis on multi-site firms. |
Year | DOI | Venue |
|---|---|---|
2007 | 10.1057/palgrave.ejis.3000708 | EJIS |
Keywords | Field | DocType |
health information systems,geographic information systems,information technology,information management,information system,strategic information systems,information science,business model,information systems technology,management information systems,accounting information systems,information systems management,computer information systems,computer information technology,information security,management science,information management system,business information systems,soft system methodology | Software Engineering Process Group,Enterprise system,Software deployment,Computer science,Enterprise software,Knowledge management,Implementation,Software,Software development,Management science,Social software engineering | Journal |
Volume | Issue | ISSN |
16 | 5 | 1476-9344 |
Citations | PageRank | References |
12 | 0.70 | 36 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Paul C. Van Fenema | 1 | 384 | 21.45 |
| Otto R. Koppius | 2 | 215 | 12.29 |
| Peter J. van Baalen | 3 | 18 | 2.51 |