Name
Title | ||
|---|---|---|
CRM Technological Solutions: An Approach Of The Critical Success Factors In The Implementation Process. |
Year | Venue | Keywords |
|---|---|---|
2009 | MCIS | crm software |
Field | DocType | Citations |
Customer relationship management,Critical success factor,Information processing,Empirical evidence,Service quality,Systems engineering,Work in process,Implementation,Software,Process management,Business | Conference | 0 |
PageRank | References | Authors |
0.34 | 0 | 2 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Wander Venturini | 1 | 0 | 0.34 |
| Óscar González-benito | 2 | 11 | 2.54 |