Title
Conversation Analysis And The User Experience
Abstract
We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic guidebook, focusing on how conversation analytic principles played a role in the design process. We then discuss how the guidebook project has inspired our continuing work in social, mobile audio spaces. In particular, we describe some as yet unrealized concepts for adaptive audio spaces.
Year
DOI
Venue
2004
10.1080/1462626048520184
DIGITAL CREATIVITY
Keywords
Field
DocType
adaptive spaces, audio spaces, conversation analysis
World Wide Web,User experience design,Conversation,Computer science,Conversation analysis,Human–computer interaction,Engineering design process,Multimedia
Journal
Volume
Issue
ISSN
15
4
1462-6268
Citations 
PageRank 
References 
5
0.55
6
Authors
2
Name
Order
Citations
PageRank
Allison Woodruff1868.85
Paul M. Aoki21194264.37