Paper Info
Title
A Comprehensive Model of Usability
Abstract
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing, analyzing, and improving user interfaces. This paper proposes a 2-dimensional model of usability that associates system properties with the activities carried out by the user. By separating activities and properties, sound quality criteria can be identified, thus facilitating statements concerning their interdependencies. This model is based on a tested quality meta-model that fosters preciseness and completeness. A case study demonstrates the manner by which such a model aids in revealing contradictions and omissions in existing usability standards. Furthermore, the model serves as a central and structured knowledge base for the entire quality assurance process, e.g. the automatic generation of guideline documents.
Year
DOI
Venue
2007
10.1007/978-3-540-92698-6_7
Engineering Interactive Systems
Keywords
Field
DocType
model aid,key quality attribute,comprehensive model,user interface,usability standard,sound quality criterion,automatic generation,quality meta-model,associates system property,entire quality assurance process,2-dimensional model,usability
Web usability,Systems engineering,Heuristic evaluation,Usability engineering,Computer science,Usability,Usability goals,Human–computer interaction,Cognitive walkthrough,Usability inspection,Component-based usability testing,Process management
Conference
Volume
ISSN
Citations 
abs/1612.04598
Engineering Interactive Systems: EIS 2007 Joint Working Conferences, EHCI 2007, DSV-IS 2007, HCSE 2007. Springer, 2008
11
PageRank 
References 
Authors
0.69
11
3
Name
Order
Citations
PageRank
Sebastian Winter1362.42
Stefan Wagner2614.86
Florian Deissenboeck377035.84