Title
Measurement of workload for voice user interface systems
Abstract
Measurement of workload using voice user interface systems is helpful for improving usability. We propose an evaluation method which performs the main task of listening and answering via voice and the subtask of pressing the keyboard responding to signs on the visual display simultaneously. Using this dual-task method, we can find the parts of the voice interface systems where the user experienced problems. These are the parts the developer must improve. Our experiments showed that the proposed method reflected the difference of task difficulties significantly. © 2005 Wiley Periodicals, Inc. Syst Comp Jpn, 36(8): 81–89, 2005; Published online in Wiley InterScience (). DOI 10.1002/scj.20217
Year
DOI
Venue
2005
10.1002/scj.v36:8
Systems and Computers in Japan
Field
DocType
Volume
Voice Tag,Computer science,Workload,Usability,VoiceXML,Active listening,Voice user interface,Human–computer interaction,Multimedia
Journal
36
Issue
Citations 
PageRank 
8
0
0.34
References 
Authors
0
4
Name
Order
Citations
PageRank
Takuya Nishimoto122728.95
Motoki Takayama200.34
Haruaki Sakurai300.34
Masahiro Araki4123.99