Title
Information flow during crisis management: challenges to coordination in the emergency operations center
Abstract
This paper discusses challenges to coordination in the emergency operations center (EOC). A county-level EOC is made up of representatives from a range of organizations including local government, fire, police, hospital, utility, and Red Cross representatives. These ad hoc teams are tasked with coming together during an emergency to obtain and deliver resources to first responders on the scene of the disaster, as well coordinating transportation of casualties, tracking of fatalities, and establishment of shelters. Two county-level exercises were observed. Themes were identified across the two exercises. Recommendations for better supporting coordination in crisis management are offered.
Year
DOI
Venue
2007
10.1007/s10111-006-0059-3
Cognition, Technology & Work
Keywords
Field
DocType
crisis management,county-level exercise,emergency operations center,emergency operations center crisis management team decision making team coordination cross agency collaboration,local government,information flow,red cross representative,better supporting coordination,paper discusses challenge,county-level eoc,injury prevention,suicide prevention,human factors,occupational safety,ergonomics
Information flow (information theory),Suicide prevention,Simulation,Emergency operations center,Local government,Human factors and ergonomics,Crisis management,Engineering,Accident prevention,Occupational safety and health
Journal
Volume
Issue
ISSN
9
1
1435-5566
Citations 
PageRank 
References 
21
1.54
2
Authors
4
Name
Order
Citations
PageRank
Laura G. Militello15611.11
Emily S. Patterson223127.89
Lynn Bowman3211.54
Robert Wears4211.54