Paper Info
Title
Assessment of Maintenance Maturity in IT Departments of Public Entities: Two Case Studies
Abstract
This paper presents the results of two capability maturity assessments done in two IT Departments belonging to public entities. We investigated their maturity in the Software Maintenance Process. The results obtained and the special characteristics of these organizations (produce, maintain and use its own software) invite us to do several reflections on the adequacy of maturity models to this kind of organizations.
Year
DOI
Venue
2001
10.1007/3-540-44813-6_11
PROFES
Keywords
Field
DocType
it departments,public entities,case studies,software maintenance process,capability maturity assessment,maintenance maturity,maturity model,special characteristic,public entity,own software,software maintenance
Information technology,Service Integration Maturity Model,Computer science,Capability Maturity Model,Software maintenance,Public sector,People Capability Maturity Model,Software development,Service delivery framework,Management science,Process management
Conference
ISBN
Citations 
PageRank 
3-540-42571-3
3
0.53
References 
Authors
5
4
Name
Order
Citations
PageRank
Macario Polo122426.56
Mario Piattini24232354.63
Francisco Ruiz317123.37
Mar Jiménez430.53