Abstract | ||
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The aim of this paper is to investigate the correlation between competitive advantage, associated with the improvement of the decision-making process, and knowledge management through Enterprise Content Management (ECM) platforms. As a result of our study we found that ECM platforms can be seen, as Decision Support Systems as they increase the quantity and the quality of the information needed by the decision makers and the decision processes. This study also analyses how organizations tend to modify their processes according to their capability in managing information. |
Year | DOI | Venue |
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2010 | 10.3166/jds.19.289-406 | JOURNAL OF DECISION SYSTEMS |
Keywords | Field | DocType |
Decision Support Systems, Action Research, Multiview2, Enterprise Content Management | Decision analysis,Intelligent decision support system,Computer science,Decision support system,Competitive advantage,Knowledge management,Business decision mapping,Enterprise content management,R-CAST,Decision engineering | Journal |
Volume | Issue | ISSN |
19 | 4 | 1246-0125 |
Citations | PageRank | References |
1 | 0.35 | 11 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Alessandro Zardini | 1 | 9 | 3.24 |
Lapo Mola | 2 | 43 | 6.24 |
Jan vom Brocke | 3 | 1206 | 101.21 |
Cecilia Rossignoli | 4 | 41 | 8.97 |