Paper Info
Title
Information quality assessment of community generated content: A user study of Wikipedia
Abstract
This study examines the ways in which information consumers evaluate the quality of content in a collaborative-writing environment, in this case Wikipedia. Sixty-four users were asked to assess the quality of five articles from the Hebrew Wikipedia, to indicate the highest- and lowest-quality article of the five and explain their choices. Participants viewed both the article page, and the article's history page, so that their decision was based both on the article's current content and on its development. The analysis shows that the attributes that most frequently assisted the users in deciding about the quality of the items were not unique to Wikipedia: attributes such as amount of information, satisfaction with content and external links were mentioned frequently, as with other information quality studies on the web. The findings also support the claim that quality is a subjective concept which depends on the user's unique point of view. Attributes such as number of edits and number of unique editors received two contradictory meanings - both few edits/editors and many edits/editors were mentioned as attributes of high-quality articles.
Year
DOI
Venue
2011
10.1177/0165551511416065
J. Information Science
Keywords
DocType
Volume
case Wikipedia,high-quality article,unique point,information quality assessment,unique editor,lowest-quality article,information quality study,user study,information consumer,Hebrew Wikipedia,current content,article page
Journal
37
Issue
ISSN
Citations 
5
0165-5515
26
PageRank 
References 
Authors
0.94
21
3
Name
Order
Citations
PageRank
Eti Yaari1844.29
Shifra Baruchson-Arbib2757.53
Judit Bar-Ilan31638124.05