Paper Info
Title
Preliminary user study for gratitude and reciprocity in a q&a system
Abstract
The 90-9-1 rule is widely applied to online communities to describe a phenomenon of participation inequality [4]. The 90-9-1 rule states that 90% of users are "lurkers" who do not contribute, 9% are those who contribute from time to time, and only 1% of participants are highly active in the community and make most contributions. The question is: how can we motivate the inactive users to contribute? Previous research has shown that altruism is one of the most influential reasons for active contributors to participate [3, 10]. We present a new approach to promote altruism by capitalizing on reciprocity and gratitude in a Question & Answer (Q&A) system, in order to mitigate the participation inequality problem. In this paper, we introduce how gratitude and reciprocity can stimulate the intrinsic motivator, altruism, in our system EnishiSource. Also, we describe a user study with 8 participants and show our preliminary results.
Year
DOI
Venue
2013
10.1145/2441955.2441998
CSCW Companion
Keywords
Field
DocType
influential reason,active contributor,preliminary result,rule state,new approach,intrinsic motivator,participation inequality problem,inactive user,system enishisource,preliminary user study,participation inequality,reciprocity,motivation
Social psychology,Altruism,Norm of reciprocity,Psychology,Inequality,Gratitude,Reciprocity (social psychology),Phenomenon,Instrumental and intrinsic value
Conference
Citations 
PageRank 
References 
4
0.49
4
Authors
4
Name
Order
Citations
PageRank
Yong-sung Kim131028.97
Daishi Kato25310.43
Kazuo Kunieda3418.95
Keiji Yamada413030.97