Title
Analysing meeting records: an ethnographic study and technological implications
Abstract
Whilst there has been substantial research into the support of meetings, there has been relatively little study of how meeting participants currently make records and how these records are used to direct collective and individual actions outside the meeting. This paper empirically investigates current meeting recording practices in order to both understand fundamental collaboration processes and to determine how these might be better supported by technology. Our main findings were that participants create two types of meeting record. Public records are a collectively negotiated contract of decisions and commitments. Personal records, in contrast, are a highly personalised reminding tool, recording both actions and the context surrounding these actions. These observations are then used to informally evaluate current meeting support technology and to suggest new directions for research.
Year
DOI
Venue
2005
10.1007/11677482_9
MLMI
Keywords
Field
DocType
substantial research,ethnographic study,meeting record,current meeting support technology,analysing meeting record,technological implication,meeting participant,current meeting recording practice,fundamental collaboration process,individual action,paper empirically,main finding,new direction
Public records,Public relations,Computer science,Artificial intelligence,Ethnography,Management science,Machine learning
Conference
Volume
ISSN
ISBN
3869
0302-9743
3-540-32549-2
Citations 
PageRank 
References 
15
0.73
10
Authors
3
Name
Order
Citations
PageRank
Steve Whittaker15285665.26
Rachel Laban2462.35
Simon Tucker318713.18