Paper Info
Title
Manager or Technician? The Nature of the Information Systems Manager's Job.
Abstract
The role of the information systems manager has evolved in twenty years from that of a technician managing a relatively unimportant service function into that of a vice presidential-level, general manager whose department can substantially impact the entire organization. In this article we trace, by example, the historical evolution of the job, and through an observational study of six information systems managers, examine the position today. The analysis includes the daily activities of the managers, the nature of the oral contacts that constitute 76% of their day, and the other notable observations. The information systems manager's role is depicted as one of coordinator, motivator, and planner, with a cadre of experts, both internal and external, who provide technical expertise.
Year
DOI
Venue
1981
10.2307/249327
MIS Quarterly
Keywords
Field
DocType
historical evolution,oral contact,notable observation,observational study,twenty year,daily activity,entire organization,technical expertise,general manager,information systems manager,information system,information systems management
Technician,Information system,Observational study,Activities of daily living,Computer science,Certified Information Security Manager,Information resource management,Functional manager,Planner,Knowledge management
Conference
Volume
Issue
ISSN
5
4
0276-7783
Citations 
PageRank 
References 
55
48.71
2
Authors
2
Name
Order
Citations
PageRank
Blake Ives139321214.96
Margrethe H. Olson21475882.87