Name
Title | ||
|---|---|---|
Develop a Multi-Channel Legal Knowledge Service Center with Knowledge Mining Capability. |
Year | Venue | Field |
|---|---|---|
2004 | IJEBM | Customer retention,Customer intelligence,Voice of the customer,Personal knowledge management,Customer to customer,Knowledge management,Service provider,Customer advocacy,Customer Service Assurance,Marketing,Business |
DocType | Volume | Issue |
Journal | 2 | 2 |
Citations | PageRank | References |
8 | 0.72 | 3 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Fu-Chiang Hsu | 1 | 70 | 4.96 |
| Amy J. C. Trappey | 2 | 348 | 48.23 |
| Jiang-Liang Hou | 3 | 137 | 18.41 |
| Charles V. Trappey | 4 | 362 | 44.98 |
| Shang-Jyh Liu | 5 | 8 | 0.72 |