Title
QoE in multi-service multi-agent networks
Abstract
The growth of emerging multimedia applications with different quality requirements has made the objective network QoS (NQoS) to be commonly considered as an inadequate metric for quality assessment in telecommunication services, being the quality of experience (QoE) concept the most predominant alternative. However, most QoE-related research studies are service-specific, not easily expandable to other multimedia services and unsuitable for tuning up network management procedures. Instead, we propose an integrated QoE management model and a calculus process that estimates final user-satisfaction over multi-service scenarios and identifies those elements that have a greater impact on users' QoE. In order to evaluate this impact, new VoIP and video perception assessment methods were developed, while state-of-the-art methods were used for web and online game services. The effectiveness of the model is demonstrated by applying a stepwise multiple linear regression method to identify both subjective and objective bottlenecks in the network.
Year
DOI
Venue
2010
10.1504/IJCNDS.2010.031186
International Journal of Communication Networks and Distributed Systems
Keywords
Field
DocType
objective bottleneck,video perception assessment method,multimedia application,quality assessment,integrated qoe management model,objective network,network management procedure,multimedia service,greater impact,different quality requirement,multi-service multi-agent network,multi agent systems,video,analytical hierarchy process,voip,ahp,quality of service,mean opinion score,web services
Service quality,Computer science,Quality of service,Mean opinion score,Multi-agent system,Quality of experience,Network management,Web service,Distributed computing,Voice over IP
Journal
Volume
Issue
ISSN
4
2
1754-3916
Citations 
PageRank 
References 
2
0.43
17
Authors
6
Name
Order
Citations
PageRank
Fidel Liberal134543.63
Armando Ferro2267.38
Harilaos Koumaras320825.50
Anastasios Kourtis414921.75
Lingfen Sun541838.26
Emmanuel C. Ifeachor625526.56