Abstract | ||
---|---|---|
We propose a Question Answering (QA) method that answers actions for a how-question. We model an action as a verb phrase consisting of a main verb and its governing noun phrase. Existing QA methods resemble consulting dictionaries and encyclopedias, in which users satisfy their intellectual cravings. In contrast, our method is a step toward automation of a helpdesk or a call center, which suggests solutions to alleviate user's problems. We show the effectiveness of our method experimentally. |
Year | DOI | Venue |
---|---|---|
2009 | 10.1145/1667780.1667864 | IUCS |
Keywords | Field | DocType |
verb phrase,intellectual craving,question answering,qa method,call center,main verb,noun phrase,helpdesk-oriented question answering,satisfiability | Noun phrase,Verb,Verb phrase,Determiner phrase,Question answering,Phrase search,Computer science,Automation,Encyclopedia,Natural language processing,Artificial intelligence,Linguistics | Conference |
Citations | PageRank | References |
0 | 0.34 | 2 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Satoru Sasaki | 1 | 0 | 0.34 |
Atsushi Fujii | 2 | 486 | 59.25 |