Paper Info
Title
Threats and opportunities for new audiovisual cultural heritage archive services: The Dutch case
Abstract
Purpose: The purpose of this paper is to analyze the business-to-consumer market for digital audiovisual archiving services. In doing so we identify drivers, threats, and opportunities for new services based on audiovisual archives in the cultural heritage domain. By analyzing the market we provide insights into the preconditions for provision of fruitful and viable services that can be build upon these archives. Design/methodology/approach: The research method takes the form of a case study, including literature search and interviews. For this research we adopt the STOF-framework for analyzing purposes. This framework consists of four components: a service component, a technological component, an organizational component, and a financial component (STOF). Findings: The authors argue an imbalance between the different factors of the STOF-model in the Netherlands. First, the service domain in the Dutch audiovisual archive domain shows little knowledge about (potential) users and their needs regarding the archive. The service domain is therefore probably the biggest question mark in this market. Second, the technical component presents few impedances and is therefore least of an issue. Third, the organization component in terms of value network presents issues revolving around the nature of the cultural institution. Non-profit cultural organizations like Sound & Vision in the Netherlands are not naturally inclined towards business modeling around development of services. Fourth and last, the financial domain shows severe bottlenecks for unlocking the content regarding intellectual property. The clearing of copyrights is one of the main tasks of Images for the Future, but engulfs much time in the primary process. In sum, the study shows promising and problematic issues that arise in the field of developing audiovisual archive services. Research limitations/implications: This is a one-case study, so no cross analysis with other cases was possible. Future work includes the investigation of user needs regarding audiovisual cultural heritage and possible services upon the archives. Originality/value: This is one of the first studies that look into the factors in a particular domain that influence the viability of services by using a business model framework. This paper, therefore, extends the utilization of this framework (STOF-model) as it used as a method for the evaluation of a market and provides market insights. Also, the application on the audiovisual cultural heritage domain is quite novel. For practitioners regarding the development of audiovisual archive services the paper presents fresh insights in the configuration of the different business components of the services.
Year
DOI
Venue
2012
10.1016/j.tele.2011.05.005
Telematics and Informatics
Keywords
Field
DocType
value network,audiovisual cultural heritage domain,new audiovisual cultural heritage,audiovisual archives,cultural heritage domain,business models,audiovisual cultural heritage,digital audiovisual,financial domain,dutch case,particular domain,dutch audiovisual archive domain,audiovisual archive services,audiovisual archive service,service domain,cultural heritage,business model
Question mark,Services computing,Cultural heritage,Computer science,Clearing,Originality,Business model,Intellectual property,Value network,Marketing
Journal
Volume
Issue
ISSN
29
2
Telematics and Informatics
Citations 
PageRank 
References 
4
0.49
12
Authors
3
Name
Order
Citations
PageRank
Guido Ongena1172.52
Erik Huizer2163.97
Lidwien Van De Wijngaert39910.80