Title
Process Mining zur Steuerung von Call Center-Prozessen
Year
Venue
Keywords
2009
Wirtschaftsinformatik (1)
process mining
Field
DocType
Citations 
Computer science,Knowledge management,Process mining
Conference
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
Frank Bensberg1217.47
André Coners2213.58