Abstract | ||
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This paper argues that the current involvement of end users in the design of technological artefacts is too superficial. It is common to involve people in requirements generation, but rarely in product inception or design. A study is reported involving five households in central Scotland, who were each visited on three occasions, using a new investigative framework. Illustrative examples are provided of the strengths and weaknesses of the methods used. Despite the latter, it is demonstrated that the general public can both generate and critique design ideas and that valuable contributions to understanding people's relationships with technologies can be expected both from children and from the elderly. |
Year | DOI | Venue |
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2003 | 10.1007/s10111-002-0116-5 | Cognition, Technology & Work |
Keywords | Field | DocType |
Home studies,Home workshop,Household,Technology Tour,User-centred design | Suicide prevention,End user,Simulation,Human factors and ergonomics,Knowledge management,Engineering,Accident prevention,User centred design,Strengths and weaknesses | Journal |
Volume | Issue | Citations |
5 | 1 | 8 |
PageRank | References | Authors |
0.82 | 9 | 4 |
Name | Order | Citations | PageRank |
---|---|---|---|
Lynne Baillie | 1 | 415 | 52.58 |
David Benyon | 2 | 274 | 43.88 |
Catriona Macaulay | 3 | 169 | 18.01 |
Marianne Graves Petersen | 4 | 589 | 52.95 |