Title
The characteristics of users and non-users of a kiosk information system
Abstract
Touch-screen kiosks are located in a variety of locations to provide the public with ready access to health information. This paper examines, via a questionnaire, the characteristics of adult users of a surgery-based kiosk. The Esk Medical Centre is in Musselburgh, near Edinburgh. Just under 200 questionnaires were returned and analysed. The research establishes characteristics of users and non-users, how the kiosk fits in with other consumer information sources, what health outcomes result from using the kiosk, and reasons for non-use. The main finding is that the respondents' attitude and previous experience with information technology has an impact on whether the touch-screen kiosk is used.
Year
DOI
Venue
2004
10.1108/00012530410516868
ASLIB PROCEEDINGS
Keywords
Field
DocType
medical facilities,information facilities,health services,Scotland,user involvement,digital communication systems
Public health,Information system,Internet privacy,World Wide Web,Information technology,Health services,Interactive kiosk,Business,Health information
Journal
Volume
Issue
ISSN
56
1
0001-253X
Citations 
PageRank 
References 
0
0.34
4
Authors
3
Name
Order
Citations
PageRank
David Nicholas1977138.73
Paul Huntington210316.07
Peter Williams368981.07