Title
Exploring Cultural Context Using the Contextual Scenario Framework
Abstract
In applications where individuals in different contexts interact with a technology system, cultural issues present complex challenges for developers attempting to understand context of use. Three features of culture stand out: individuals embody overlapping cultural memberships; cultures and roles interact; and individuals make erroneous assumptions of others' cultural membership. This paper illustrates how the Contextual Scenario Framework (CSF) can address these cultural challenges. The CSF is a tool that supports scenario-based design by structuring, organizing and automatically recalling contextual information. The mechanisms of the CSF enable exploration of human activity in context, linking characters within scenarios to contextual influences discovered in primary field research and secondary analysis.
Year
DOI
Venue
2009
10.1007/978-3-642-02767-3_13
HCI (14)
Keywords
Field
DocType
erroneous assumption,contextual scenario framework,human activity,cultural issue,cultural challenge,different contexts interact,cultural membership,culture stand,contextual information,exploring cultural context,roles interact,human computer interface,scenario,culture
Information system design,Cultural issues,Contextual information,Sociology,Contextual design,Knowledge management,Contextual inquiry,Cultural context,Structuring,Scenario based design
Conference
Volume
ISSN
Citations 
5623
0302-9743
2
PageRank 
References 
Authors
0.43
9
3
Name
Order
Citations
PageRank
Eric Swanson120.43
Keiichi Sato282.79
Judith Gregory3366.31