Paper Info
Title
Towards awareness services usage characterization: clustering sessions in a knowledge building environment
Abstract
It is well known that members of a work group need awareness about other members, common elements and group process, and this becomes crucial in computer supported knowledge building systems. This work aims to help in evaluating use and results of a web-based collaborative knowledge building environment's awareness services, using web usage mining techniques, particularly clustering over session logs. Results show that different types of sessions, related with their duration and awareness service usage level, can be identified. These results complemented with survey answers from users show interesting findings about utility and satisfaction levels assigned to different awareness services provided.
Year
DOI
Venue
2010
10.1007/978-3-642-15280-1_26
KSEM
Keywords
Field
DocType
awareness service,group process,work group need awareness,different awareness service,web-based collaborative knowledge building,different type,web usage mining technique,knowledge building environment,clustering session,awareness service usage level,knowledge building system,common element,towards awareness services usage,service provider,web usage mining,working group
Service usage,Data mining,World Wide Web,Web mining,Computer science,Knowledge building,Knowledge management,Cluster analysis,Group process
Conference
Volume
ISSN
ISBN
6291.0
0302-9743
3-642-15279-1
Citations 
PageRank 
References 
0
0.34
9
Authors
2
Name
Order
Citations
PageRank
Pedro G. Campos11468.92
ruth cobos perez2537.12