Paper Info
Title
Using user research in creativity: informing systems, service and product experience design
Abstract
Within the context of everyday creativity, there is a growing demand for new systems, products and services that mediate such activity. Some of these tools are emerging from commercial design worlds (iPhone apps, sound and image production software, etc.) and some from creative communities/academia (interactive storytelling tools, new programming tools for interactive artworks, physical computing devices, etc.). Across the design disciplines, and from academia to industry, practicing user research is becoming an increasingly important activity informing the design and development of any product, system or service. Whilst our understanding of the methods and techniques available for generating user research is maturing, the understanding of how to leverage its insights effectively is less well developed. Does user research within the design process in itself incubate or quash creativity and innovation? Is there such a thing as 'too data-driven design'? Can researchers (or those practicing research) be educated for depth of insight, not just method? By the same token, how can we be sure that the user research is actionable? What is the best way to communicate user research? Or is co-development and integrated user research the way to go anyway? What role does user research play in the overall development process? Is user research something best gathered from users or generated with users? Do different communities (e.g. academia and industry) define 'valid user research' in the same ways?
Year
DOI
Venue
2009
10.1145/1640233.1640374
Creativity & Cognition
Keywords
Field
DocType
product experience design,important activity,data-driven design,design discipline,commercial design world,design process,user research play,valid user research,everyday creativity,integrated user research,user research,development process,information system,experience design,production system
User experience design,Computer science,Knowledge management,Human–computer interaction,User Research,User modeling,User interface design,User story,User interface,Multimedia,User-centered design,User journey
Conference
Citations 
PageRank 
References 
0
0.34
2
Authors
2
Name
Order
Citations
PageRank
Catriona Macaulay116918.01
Daniela Busse2263.52