Title
Data quality and firm performance: empirical evidence from the Korean financial industry
Abstract
Despite popular belief that timely and precise data are important and indispensable to good decisions and that good decisions are related to better firm performance, empirical research that examines the effect of data quality on firm performance is still scarce. How great an impact does data quality have on firm performance? This study empirically investigates the effect of firm-level data quality on firm performance in the Korean financial industry during 2008---2010. The results show that commercial banks have high-quality data, while credit unions have comparatively low-quality data. They also show that better data quality has a positive influence on sales, operating profit, and value added. Improving the level of data quality management maturity by one can increase firm performance by 33.7 % in sales, 64.4 % in operating profit, and 26.2 % in value added.
Year
DOI
Venue
2013
10.1007/s10799-012-0145-6
Information Technology and Management
Keywords
Field
DocType
good decision,low-quality data,precise data,data quality management maturity,firm-level data quality,better data quality,better firm performance,high-quality data,data quality,firm performance,korean financial industry,empirical evidence,financial industry,maturity model
Data quality,Empirical evidence,Computer science,Earnings before interest and taxes,Market value added,Financial services,Capability Maturity Model,Marketing,Empirical research
Journal
Volume
Issue
ISSN
14
1
1573-7667
Citations 
PageRank 
References 
2
0.36
17
Authors
3
Name
Order
Citations
PageRank
Jun Yong Xiang191.18
Sangho Lee213211.12
Jae Kyeong Kim3101152.32